The Journey to Now
1. Operations Performance Management Overview
2. Policies and Procedures Services
3. Audit and Findings Services
4. Metrics and Indicators Services
5. Business Resiliency
6. Closing / Q&A
Speaker:
Brenda Callaway
Divisional Vice President, Operations Performance Management @HCSC
Ms. Brenda Callaway is an experienced information security professional and is currently the Divisional Vice President, Operations Performance Management. She has been at HCSC since 1993 and has spent most of her career in Information Security. She also worked in the Regulatory Oversight Office providing governance and compliance with HIPAA Privacy and Security Regulations. In her current role, Ms. Callaway has responsibility for Operations Governance, Risk and Compliance, Performance Management and Business Continuity. In addition, she has been instrumental in leading the charge at HCSC to achieve HITRUST Certification, implement third party risk management, role-based access control and automated identity management. She is a graduate of Northern Illinois University and holds certifications for CISSP, CISM and CRISC.